Privacy Policy

This policy applies to the collection of personal information through this website by Dilworth Trust Board / Dilworth School of 2 Erin Street, Epsom, Auckland (Dilworth or we/our/us).

This policy sets out how and when we collect personal information through this website, what we will do with it and your right to see or correct your personal information.

Information being collected

The personal information we may collect, or generate, when you engage with this website, includes:

  • Any questions or comments or feedback that you submit or provide through this website, and our analysis and review of this (to the extent that this amounts to “personal information” under the Privacy Act 2020);
  • Any other correspondence or feedback from you about this website; and
  • Your name and contact details or any other identifying information (if you choose to provide this).

We also collect information about your use of this website, including your IP address. We make no efforts to associate this information about use of our website with your identity.

The purpose for which personal information is being collected and how we will use it

We will only use the personal information you provide us with for the purposes of:

  • Reviewing and responding to any question or comment you have, if this is required;
  • Otherwise communicating with you, if you have provided us with your name and contact details and this is required; and
  • Improving this website.

Your personal information may be shared with professional advisers who we engage to assist with the Dilworth Redress programmes. 

Storage and retention

We store and manage the personal information we collect and generate securely and, wherever possible, electronically.

Any personal information collected and stored by us will be deleted and destroyed when the Dilworth Redress programmes have concluded.

Security and disclosure

We will respect your personal information and take all reasonable steps to ensure the personal information we collect is kept safe and protected against loss, unauthorised access and release, or any other misuse.

We will not disclose your personal information, unless you have authorised the disclosure, or disclosure is required by law, or permitted by the Privacy Act 2020. For example, we may be required to disclose your personal information by virtue of a Production Order issued by the New Zealand Police under the Search and Surveillance Act 2012.

Only persons that need to access and use your personal information will have access to it. This includes digital, electronic and physical information (where applicable).

This website and our electronic data-storage servers have robust security measures in place to prevent the loss, misuse, or alteration of the personal information under our control. To maintain the cyber security of this website, including the information you provide through this website, the website is subject to ongoing monitoring protection via Google ReCAPTCHA.

Requesting access to or correction of your personal information

You have the right to:

  • Request from us copies of the personal information we hold about you;
  • Access that personal information; and
  • Request that we correct your personal information if you think it is incorrect.

We will process your request as soon as possible, and no later than 20 working days after the request is received.

We may also occasionally need to withhold personal information under sections 49-53 of the Privacy Act 2020, for example where the information requested is legally privileged.  However, information will only ever be withheld where necessary.

To request access to the personal information we hold about you or to make corrections to that information, please contact us at [email protected]